1. Data We Collect from Users
In order to provide a secure, personalized, and functional service, sip77 collects several categories of data from users who register and use this platform. Data collection is carried out transparently and only for legitimate purposes.
Your full name, date of birth, email address, phone number, and encrypted password provided at registration. This data is used to create and manage your account.
Details of the payment methods you use, such as bank account numbers, digital wallet holder names (GoPay, OVO, Dana), and transaction history in Rupiah (IDR), for verification and internal audit purposes.
IP address, browser type, operating system, screen resolution, and device information used to access the platform. This data helps us detect unusual activity and improve service compatibility.
Pages visited, features used, session duration, and navigation patterns within the platform. This data is analyzed in aggregate to improve service quality and the overall user experience.
2. How We Use Your Data
Every piece of data collected by sip77 has a clearly defined and proportionate purpose. We do not use user data for any purpose not disclosed in this policy.
- Identity and age verification — Verifying that users meet the minimum age requirement and hold a valid identity in accordance with the KYC process.
- Financial transaction processing — Managing IDR deposits, withdrawals, and transaction history accurately and securely.
- Security and fraud prevention — Detecting and preventing suspicious activity, account misuse, and unauthorized access to the platform.
- Service personalization — Tailoring the interface, category recommendations, and relevant information based on your usage preferences.
- Service communications — Sending important account notifications, policy updates, and relevant technical information via email or SMS.
- Fulfillment of legal obligations — Retaining transaction records and account data in accordance with applicable legal obligations, including requests from competent authorities.
3. Cookies and Tracking Technologies
sip77 uses cookies and similar technologies to enhance the user experience on the platform. Cookies are small files stored on your device when you visit our site, and they help us remember your preferences and login sessions.
We use several types of cookies. Essential cookies required for the platform's core functions to work, such as maintaining login status and session security. Without these cookies, some parts of the platform may not function properly. Analytics cookies used to collect anonymous usage data in order to understand how users interact with the platform and where improvements are needed. Functional cookies helps store user preferences such as display language and interface settings.
You can control the use of cookies through your browser settings. However, please be aware that disabling essential cookies may disrupt the platform's core functions, including the ability to sign in to your account. For users accessing sip77 from a mobile device in Indonesia, session cookies are typically temporary and will be deleted automatically once the browser is closed.
4. Data Storage, Data Security, and Third-Party Sharing
All sip77 user data is stored on servers protected with industry-standard SSL/TLS encryption. Access to user data is restricted to personnel who require it to carry out legitimate service functions, and all access is recorded in the internal audit system.
We do not sell, rent, or trade users' personal data to third parties for commercial purposes. However, in certain limited situations, data may be shared with trusted third parties, including: payment gateway providers that process your IDR transactions, identity verification service providers that assist with the KYC process, and legal or regulatory authorities where required by applicable laws and regulations in Indonesia. Any third party that receives user data is bound by a confidentiality agreement and is not permitted to use that data for purposes beyond those agreed upon.
Financial data including bank account numbers and digital wallet details is never stored in plain text format. All such sensitive information is encrypted using strict security standards and can only be accessed through verified, protected systems.
5. User Rights Over Personal Data
As a sip77 platform user, you have a number of rights that you may exercise at any time regarding the personal data we hold. We are committed to responding to any requests relating to these rights within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you, including account information and transaction history.
If the data we hold is inaccurate or out of date, you have the right to request that we update it.
Under certain conditions, you may request the deletion of your personal data. Please note that some data may need to be retained to meet legal obligations or resolve pending disputes.
To exercise any of the above rights or to ask questions about your data, please contact the sip77 support team through the official channels available within your account. Each request will be verified first to ensure security before we process any changes to account data.
6. Policy Updates and How to Contact Us
sip77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the development of new services. Any material changes to this policy will be communicated to registered users via email or in-platform notification at least seven days before the changes take effect.
We recommend that you visit this page periodically and check the update date at the top to ensure you are always aware of the latest applicable policy. Continued use of the platform after the effective date of a policy update will be considered your acceptance of the updated version of the policy.
If you have any questions, concerns, or complaints regarding how sip77 handles your personal data, our team is here to help. Visit our FAQ page for answers to common questions about privacy and account security. For more specific inquiries, contact us directly through the official support channels within the platform or by email: [email protected] (plain text only, not an active link).
Your Data Is Safe With Us
Have questions about privacy or want to access your account data? Find the answers in the FAQ or sign in to your account directly to manage your preferences.
Read the Privacy FAQ Log In to Your Account Register Now